Terms and Conditions

Last updated: July 5, 2025

Welcome to Dortex AI. These Terms and Conditions ("Terms") govern your use of our website and services. By using our platform, you agree to these Terms.

1. Our Services

Dortex AI provides an AI-powered platform to help students practice for the UPSC Mains examination. Our services include AI-generated questions, model answers, and performance analytics.

2. User Accounts

To access most features, you must create an account using Google. You are responsible for all activities that occur under your account. You agree to:

• Provide accurate information.
• Keep your account credentials confidential.
• Be at least 18 years old.

3. Subscriptions and Payments

We offer paid subscription plans for full access to our features.

• Subscriptions are billed in advance on a monthly or annual basis.
• Payments are processed through a secure third-party payment gateway.
• Subscriptions automatically renew unless you cancel them. You can cancel anytime from your account settings.

Please see our Refund Policy for information on refunds.

4. Acceptable Use

You agree not to misuse the platform. This includes, but is not limited to, the following:

• Sharing your account with others.
• Using the service for any illegal activities.
• Attempting to disrupt or reverse-engineer our systems.
• Uploading malicious or harmful content.

5. Intellectual Property

All content and materials on our platform, including our AI models and software, are the exclusive property of Dortex AI. You may use them for personal, non-commercial purposes only.

You retain ownership of the content you create (your answers). However, you grant us a license to use this content to operate and improve our services.

6. Termination

You can cancel your subscription and stop using our services at any time. We reserve the right to suspend or terminate your account if you violate these Terms.

7. Disclaimer of Warranties

Our service is provided "as is" without any warranties. While we strive to provide a high-quality service, we cannot guarantee that it will always be accurate, reliable, or available.

8. Limitation of Liability

To the fullest extent permitted by law, Dortex AI shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our service.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any significant changes. Your continued use of the platform after such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of New Delhi.

11. Contact Us

If you have any questions about these Terms, please contact us at support@dortexai.com.